Welcome to the “Lessi Learned” Newsletter, 2nd Edition!

At Veeam On Tour Austria last week, I picked up a fun little piece of IT history:
what might have been the world’s first hacker attack happened all the way back in 1989.
A well-intentioned biologist distributed “AIDS Information” floppy disks at a medical conference — only for recipients to find that the disks also installed ransomware on their computers.
Whether or not it truly counts as the first cyberattack, it’s a great reminder of how far we’ve come. Back then, the damage was minimal and mostly academic. Today, attacks are industrialized, automated, and capable of taking entire businesses offline. Which is exactly why keeping your disaster recovery systems modern, tested, and evolving isn’t just good practice — it’s essential.
So, let’s take a look at what I’ve taken away from the past few days:

Newsflash
Veeam Data Platform V13
Join us on November 19th for the global launch event of Veeam Data Platform Version 13!

The Veeam team—including Anand Eswaran, Anton Gostev, Rick Vanover, Emilee Tellez, and others—will deliver an event packed with news and insights. Deep Dive Breakout Sessions will give you everything you need to know to stay ahead.
Excited? Register now: Veeam Virtual Launch Event
Veeam Backup for M365 8.x in use?

If you deployed or upgraded to Veeam Backup for Microsoft 365 v8.0 last year, chances are your NATS Server is still running v2.10.18.
While VB365 continues to support this version, it is recommended to update to v2.10.28. Why? Because the latest version comes with a bundle of bug fixes and improvements.
Good news: The VB365 v8.1.2 ISO already includes the v2.10.28 binaries, so upgrading is straightforward. For detailed steps, check out the following KB:
KB4742 – How to Upgrade the NATS Server Used by Veeam Backup for Microsoft 365.
Want to see which NATS version you’re running right now? Here are a couple of quick options:
Option 1 – Classic Command Line:
sc.exe qc nats-server
"<path-to-nats-server.exe>" -v
Option 2 – Quick Peek in Task Manager:
- Open Task Manager → Find
nats-server.exe→ Right-click → Properties → Details. - The version number is displayed neatly under “Product version” – no command line needed!
Whether you like the command line or prefer a GUI peek, it only takes a moment to check. Once you confirm your version, upgrading to v2.10.28 is a breeze – and your VB365 environment will thank you.
Veeam Software Appliance Access Recovery
If all Host Admin accounts or MFA credentials for your Veeam Software Appliance are lost, access recovery is still possible.

Veeam’s KB4761 outlines how to use the Veeam Live OS ISO to regain root access and reset credentials. By booting from the ISO, admins can unlock accounts or change passwords without redeploying the appliance.
This method is intended as a last-resort option when no admin login remains. To prevent lockouts, keep at least two admin accounts and include the ISO steps in your DR plan.
Patch your systems!
Keeping your environment up to date is crucial. Here are the key updates from the past few days:

I already listed this patch in the last newsletter. Unfortunately I still see many domain joined environments without that important fix. So if you were not able to install it, it really makes sense to do it now.
For the full list of enhancements please read the KB listed in the heading carefully.
What’s included in v8.2, some highlights:
- Faster retention runs on object storage repositories
- added platform support (eg. Windows Server 2025 support, RHEL 6.5 support for proxy servers,…)
- Collect product logs for a specific tenant or backup job (great feature for Service Provider)
- Improved memory usage on the Veeam Backup for Microsoft 365 controller
Beside that v8.2 delivers a number of bugfixes and some improvements in data management, talking about the Move-VBOEntityData cmdlet.

Lessons learned
My lessons learned this week: Unlimited = 128?
I recently stumbled across an interesting fact that I wanted to share: someone expected that unchecking the box “Limit maximum concurrent tasks to…” in the Veeam Repository settings would give them truly unlimited tasks.
The surprise? “Unlimited” in the user interface actually defaults to 128 tasks. Not exactly infinite, right?

To go beyond that limit, you can use the UIMaxConcurrentTasks registry key:
- Location:
HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup for Microsoft 365 - Type:
DWORD - Value: Set the maximum number of concurrent tasks you want (e.g., 256)
Once set, restart the Veeam Backup service, and the repository will honor the new limit.
Lesson learned: sometimes “unlimited” really is just 128 🙂

Feature of the day
In this episode, I want to highlight a feature that has saved me more than once: Veeam’s Quick Rollback.
I’m pretty sure you know this challenge — restoring a large VM from the previous night’s backup after something went wrong (maybe even caused by the administrator himself).
What makes Quick Rollback so powerful is that it only needs to restore the small percentage of data blocks that actually changed since the last backup. The result? The VM was back online in record time — long before my coffee had a chance to cool.
🧩 How It Works: Like a Puzzle, But Faster
Imagine your VM as a puzzle made up of thousands of tiny blocks. Each block represents a piece of data. When something goes wrong—be it a botched update, a rogue application, or a user error—only a few blocks are out of place. With Quick Rollback, Veeam doesn’t rebuild the entire puzzle. Instead, it identifies and restores only the changed blocks, using VMware’s Changed Block Tracking (CBT) technology. This targeted approach means you get back to business faster, with minimal impact on your production environment

⚠️ Know When Not to Use It
Quick Rollback isn’t a one-size-fits-all solution. It’s designed for guest OS-level issues—like application errors or accidental file deletions. However, if the problem stems from VM hardware failures, storage issues, or power outages, CBT data may be unreliable, leading to potential data corruption. In such cases, a full restore is the safer bet
🧠 My summary
Veeam’s Quick Rollback is a powerful tool for rapid recovery, especially when dealing with OS-level issues. By restoring only the changed data blocks, it minimizes downtime and gets your VM back in action quickly. Just remember to assess the root cause of the issue before opting for this feature, and always ensure the necessary prerequisites are in place.
Thanks for reading
I hope you enjoyed the 2nd edition of my Lessi-Learned Newsletter. Thank you for reading even these last lines!
Got feedback or something you want to see in the next edition? Leave a comment, write me on X (@lessi001) or connect at LinkedIn.




